PRIVACY POLICY
This Privacy Policy is designed to assist you in understanding how Homepack Freight International (HMPK) collects, uses & safeguards the personal information you provide as part of email and website communication. Homepack Freight International (HMPK) defines accountability for this Privacy Policy and the responsibility for approval & implementation of this Privacy Policy are the executive management of Homepack Freight International (HMPK).
Documentation / Communication
This Privacy Policy is documented & communicated to all members within Homepack Freight International (HMPK) & to every customer / vendor via a link to the policy under each employees signature line and this provides easy access to the policy to everyone in communication with Homepack Freight International (HMPK).
Electronic Communications
This message is covered by the Electronic Communications Privacy Act, Title 18, United States Code, Sections 2510 - 2521 and the information in email messages & in any attachments may be confidential. If you are not the intended recipient of these messages, you must not read, forward, print, copy, disclose, or use in any way the information these messages or any attachments they may contain and if you are not the intended recipient, please notify the sender immediately & delete or destroy all copies of these messages & any attachments. Any views expressed in these messages are those of the individual sender, except where the sender specifically states them to be the views of Homepack Freight International (HMPK) as well as any other use, re-creation, dis-semination, forwarding or copying of this email is strictly prohibited and may be unlawful.
Environmental Protection & Leadership
Homepack Freight International (HMPK) is committed to environmental leadership & we believe that environmental protection is the responsibility of every employee of the company and our policy concerning environmental protection addresses aspects of the company's operations which can potentially impact the environment. We acknowledge that our share of activity on a global level is limited; however being an industry leader, we recognize that we have an important role to play in encouraging others to reduce their adverse effects on the environment and we will achieve this through continuous innovation of products & services that are beneficial for the environment, whilst having a positive effect on the company's return on investment. Homepack Freight International (HMPK) sets an example for others to follow, in which we have already succeeded for a majority of our products and services.
Information We Collect and How We Use It
When you visit our website, you may provide Homepack Freight International (HMPK) with (Personal Information) you choose to disclose by contacting Homepack Freight International (HMPK) and / or usage information collected by Homepack Freight International (HMPK) & usage information is typically not visible to you and is collected on an anonymous basis as you & others browse our website (Usage Information).
No Use of Our Website By Persons Under 13
No person under 13 should complete forms on our website.
Usage Information Collected
Our website utilizes a standard technology called “cookies†to collect information about how website is used & "Usage Information" gathered may include the date and time of visits, the website pages viewed, time spent at website, the websites visited just before & just after this website. Usage Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous and if you do not wish to transmit “cookie†information about yourself, you may turn off the cookie function in your web browser; please consult the “Help†section of your browser to correctly do so.
We utilize Usage Information to gather information about websites users & to enhance and design the website to make it easier, faster & friendlier to use. Additionally, cookies help us know information about how many people visit website, when they visit and how they use the website.
What is a Cookie?
A cookie is a small text file that a website can place on your computer's hard drive in order, for example; to collect information about your activities on the website or to make it possible for you to use an online “shoppingcart†to keep track of items you wish to purchase. The cookie transmits this information back to the website's computer which generally speaking is the only computer that can read it and most consumers do not know that “cookies†are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening then you can set your browser to warn you when a website attempts to place a “cookie†on your computer.
Sharing Information As Required By Law
We may be required by law or a government agency to disclose both Personal & Usage Information you have provided to Homepack Freight International (HMPK) and will do so if required by law or subpoena.
Security of Personal and Usage Information
Homepack Freight International (HMPK) collects, uses, retains & discloses personal data only for the purpose of facilitating the transportation and storage of our customer's household goods with personal effects.
Homepack Freight International (HMPK) limits the use of personal information to the purposes defined in this Privacy Policy and for which the customer has provided implicit & explicit consent. Homepack Freight International (HMPK) retains personal information for only as long as necessary or as required by law and thereafter appropriately disposes of such information.
We secure your personal information submitted by you, by using reasonable efforts to prevent unauthorized access or disclosure / accidental loss / destruction. Other communications you may have with Homepack Freight International (HMPK) via email or postal mail may not be secure unless Homepack Freight International (HMPK) advises you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with Homepack Freight International (HMPK) through these means, you are assuming the risk of doing so and Homepack Freight International (HMPK) requests that you do not send or post sensitive information through these means.
Upon request, Homepack Freight International (HMPK) will allow customers access to their personal information (if retained) for review and update.
Quality
Homepack Freight International (HMPK) maintains accurate, complete and relevant personal information only for the purposes as defined in this Privacy Policy.
In addition, in order to provide quality service and as part of the normal course of doing business at various stages of a customer's move we may share your personal information with the following third parties:
Origin or Destination Movers
Customs Brokers / Agents
Steamship Lines or Airlines
Ground Transportation Companies
All the above third parties are informed & committed to accomplish the elements of this Privacy Policy so we have taken all measures possible to ensure that our supply chain & third parties know, understand and maintain such policy.
Monitoring and Enforcement
Homepack Freight International (HMPK) monitors compliance of it's Privacy Policy through the following methods:
- Annual Review of the Privacy Policy for Relevance to the Current Business Climate
- Review of Any Complaints or Disputes on Privacy Related Issues During the Previous 12 Calendar Months
- Annual Review of Our Supply Chain and Any Privacy Related Issues
- A determination will be made if adherence to Homepack Freight International (HMPK) Privacy Policy was met, or if a deviation from the stated Privacy Policy occurred
An internal review will be conducted either formally or informally to determine if a change is operational procedure is necessary to improve the Privacy Policy, or to prevent the occurrence from happening again (if applicable).